Terms for selling your kit to us

Sell My Solar is a trading name of RVTC Installations Ltd, registered in England and Wales, company number 17345557. Registered office: Suite 512, 33 Great George Street, Leeds, LS1 3AJ. You can reach us at hello@sell-my.solar.

These terms apply when you sell us used solar kit, such as batteries and inverters, whether we collect it or you drop it off. They start when you accept a written offer from us. Sending the form doesn't commit you to anything.

When you send the form, we reply within 48 hours.

If it's kit we buy, we email you a written offer. The offer is based on what you told us and the photos you sent, and it lists the items it covers.

It stands for 7 days. You don't have to accept it.

For a working GivEnergy battery, we run a remote check before we collect it. You run a small app on a computer on the same network as your system, and we read the battery's own data.

For a Tesla Powerwall, there's no remote check. Before we collect, you send us screenshots from the Tesla app and a photo of the label on each unit, and then you take the Powerwall off your Tesla account.

If the check or the screenshots, or what we find on the day, show the kit isn't as described (a different model, a different condition, damage, or missing parts), we may send you a new offer, or withdraw ours. If we send a new one, you can accept it or walk away, free.

You accept an offer by replying to our email.

We then book a collection, and we collect within 7 days of booking, usually within 24 hours.

If you're outside our collection area (mainland England and Wales), you can drop the kit off at our Bradford or London base, by appointment.

By accepting an offer, you confirm that the kit is yours to sell, or that you have the owner's written permission to sell it (for example, your landlord's).

You confirm that it isn't on finance, hire or lease, and that nobody else has a claim on it.

You confirm that what you've told us about it is true, as far as you know, and that you've told us about any damage you know of, such as a swollen, cracked, leaking or scorched pack.

On the day, we'll ask to see photo ID. If we can't confirm who you are, we won't take the kit.

Our engineer isolates the system, makes it safe and removes the kit.

Please don't take it off the wall yourself. A low-voltage GivEnergy pack runs at 51.2 V DC with real fault current behind it, a high-voltage stack runs well above that, and an All in One runs at around 307 V. If your installer has already disconnected it, tell us when you book.

A Tesla Powerwall's DC system runs at up to 450 V DC inside, and a Powerwall 3 also takes solar panel strings at up to 550 V DC. Switching it off doesn't make the battery safe.

We don't reconnect, repair or replace anything that stays behind. If you're selling a hybrid inverter, your panels stop working until a replacement is fitted.

If you sell a Powerwall 3 with panels wired into it, they stop until a replacement inverter is fitted.

We can tell your network operator that the kit has been removed, if you ask us to. If you're fitting a new system, its own application to the network operator usually covers this.

Please give our engineer safe access. If it isn't safe to remove the kit on the day, we'll stop and talk to you about what happens next. That costs you nothing.

We pay the price in the offer you accepted, or the new offer if we sent one.

We pay by bank transfer before we leave.

If you drop the kit off, we pay you by bank transfer before you leave the base.

The kit becomes ours, and our responsibility, when we've paid you and taken it. Until then it stays yours.

You can turn down an offer, or a new offer, at any time before we pay you, for free. If you've booked a collection and want to cancel, just email us. There's no charge.

We may withdraw an offer if the kit isn't as described, or if we can't confirm you're entitled to sell it.

If a pack is swollen, cracked, leaking or scorched, please don't move it or open it. Tell us, and we'll email you about it before we arrange anything else. Damaged kit may need special handling, and in some cases we can't take it.

If our engineer damages your property while removing the kit, we'll put it right. We aren't responsible for faults the system already had, for anything that stays behind after removal, or for lost solar generation or backup power once the kit is gone. Nothing in these terms limits our responsibility where the law doesn't allow it, such as for death or personal injury caused by our negligence, or for fraud. These terms don't affect your legal rights.

We use your details only to deal with your request, as our privacy policy explains.

If an enquiry doesn't lead to a sale, we delete it after 3 months.

Email us first and we'll try to sort it out. These terms are governed by the law of England and Wales, and the courts of England and Wales deal with any dispute.

We may update these terms. The version that applies to you is the one on this page when you accepted our offer.