How to sell solar batteries to us, in four steps
Here's how to sell solar batteries to us. You fill in a short form about your kit and we email you a written offer. Nothing's booked until you say yes. Then our engineer disconnects the kit and we collect it, free.
An independent buyer. Not affiliated with, or endorsed by, GivEnergy, Tesla or any other manufacturer.
The four steps
- 1
Tell us what you have
The form asks what you're selling and where it's fitted. A photo of the rating label helps.
- 2
We email a written offer
We work it out from what you've told us. It stands for 7 days.
- 3
We disconnect and collect
Our engineer isolates the system and takes the kit off the wall. We collect within 7 days of booking, usually within 24 hours.
- 4
You're paid
We pay the amount you accepted. By bank transfer, before we leave.
The form asks which models you have and how many, and your contact details come last. Add a photo of each rating label if you can.
For now we buy used GivEnergy batteries and inverters, and Tesla Powerwalls.
If you're not sure which model you've got, check the model code and firmware before you start.
For a working GivEnergy battery, a remote check before we collect confirms the offer. A Tesla Powerwall seller sends us screenshots from the Tesla app instead. If the kit differs from your description, we may requote or withdraw our offer, and you're free to walk away at no cost.
The offer comes by email, in writing
We work the offer out from your answers and photos. It's up to you whether you take it.
Two GivEnergy batteries of one model can get different offers, because each is priced on its own figures.
If you've got a question about the offer, email us and we'll write back.
A working GivEnergy battery gets a remote check
After the offer, we email you a link to a small app. You run it on a computer connected to the same network as your system, and from our end we run a state-of-charge calibration on the battery.
The calibration goes down to each cell and reads the state of health and the cycle count. We price on both. If they match what you told us, the offer stands.
An inverter or Gateway on its own has no battery, so there's nothing to check.
A Tesla Powerwall needs screenshots from the app
Before we collect a Powerwall, we ask for screenshots from your Tesla app. Send them with the form if you have them, or reply with them to our email.
They show us what's fitted, how it has been used and whether the app is showing an alert. There's no remote check for a Powerwall.
If the kit differs, we may requote
If the check, the screenshots or our engineer find the kit isn't as you described it, for example fewer packs or a fault you didn't mention, we may requote or withdraw our offer.
If we send a new offer, you can take it or walk away at no cost. Clear photos of the rating labels make a requote less likely.
Our engineer disconnects the kit, then we load it
We confirm the collection date by email.
On the day, you don't pay anything for the disconnection.
If the kit's registered to your GivEnergy account, we deal with taking it off the account.
If it's in a loft or on an outside wall, say so on the form and we'll plan the collection day around it.
Please don't take it off the wall yourself
A low-voltage GivEnergy pack runs at 51.2 V DC with real fault current behind it. A high-voltage stack runs well above that, and an All in One at around 307 V. Our engineer isolates the system before anything is moved. If your installer has already disconnected it, say so on the form.
Paid by bank transfer, before we leave
If you'd rather bring the kit to us, book a time at our Bradford or London base and we pay you by bank transfer before you leave the base.
Anyone can use drop-off. From outside mainland England and Wales, including Scotland and Northern Ireland, it's the only way to sell to us.
Fill in the form
Answer what you can and add photos if you've got them. We'll email the offer.
How is my written offer worked out?
From what you tell us on the form, and your photos. With a GivEnergy battery, its health and how many cycles it's done count most, then its generation and size. We also look at how closely the cells match, whether it's one of a matched set, and where it's been fitted. The most useful photos are the whole unit from the front, a close-up of its rating label, and a screen capture of the battery page in the app, if there is one. For a working GivEnergy battery, we confirm the health figures with a remote check before we collect. A Powerwall's offer rests on its model, the use its Tesla app screenshots show, and where it's fitted.
Please don't take it off the wall yourself
A low-voltage GivEnergy pack runs at 51.2 V DC with real fault current behind it. A high-voltage stack runs well above that, and an All in One at around 307 V. Our engineer isolates the system before anything is moved. If your installer has already disconnected it, say so on the form.
Your written offer
Free collection, mainland England and Wales · Disconnection included · Written offer, no obligation · Reply within 48 hours
Step 1 of 3
Selling to us
Do I have to accept the offer?
No. If you don't want it, leave it. We don't phone to chase. It stands for 7 days.
Who disconnects the battery from my system?
Our engineer does, on collection day and at no cost to you. They isolate the system before anything is moved, and disconnect only the kit you're selling.
When do I get paid?
On collection day, by bank transfer before we leave. If you drop the kit at our Bradford or London base instead, we pay you by bank transfer before you leave the base. Either way, we pay the amount you accepted.
How do I transfer ownership of my GivEnergy system when I sell it?
You don't need to. We deal with your GivEnergy account and take the unit off it as part of buying it.
What if my kit isn't as I described it?
We may requote or withdraw our offer, and you're free to walk away at no cost. We'd spot it on collection day. For a working GivEnergy battery, we'd spot it sooner, on the remote check before we collect. A Powerwall's app screenshots can show it first. If nothing differs, your written offer stands for 7 days.