Contact us by email
Write to us at hello@sell-my.solar. We work by email, so every offer and booking is in writing.
An independent buyer. Not affiliated with, or endorsed by, GivEnergy, Tesla or any other manufacturer.
There's no phone number, only email
The phone box on the form is optional, and it's only used to reach you on collection day.
Every email goes straight to the team that buys the kit.
What to put in your email
Say what you're selling, how many there are and where they're fitted, with your postcode.
If you can, attach photos. The ones that help most are the whole unit from the front, a close-up of its rating label, and a screen capture of the battery page in the app, if there is one.
For a Tesla Powerwall, attach screenshots from your Tesla app too. They show us what's fitted, how it has been used and whether the app is showing an alert.
An email goes through the same four steps from offer to payment as the form.
When we reply
Expect a reply within 48 hours. A person on the team writes every one.
Our reply comes from hello@sell-my.solar. If it isn't in your inbox, check your junk folder.
Drop-off in Bradford or London, by appointment
The Bradford base is near the top of the M606, and the London one near Twickenham. The street address isn't on the site. It's in the email that confirms your booking.
Collection is free across mainland England and Wales, so most sellers never need to come to us.
Use the form instead of email
It asks everything we'd ask by email.
We don't publish a price list. Each written offer is worked out from what we look at in a used battery.
Please don't take it off the wall yourself
A low-voltage GivEnergy pack runs at 51.2 V DC with real fault current behind it. A high-voltage stack runs well above that, and an All in One at around 307 V. Our engineer isolates the system before anything is moved. If your installer has already disconnected it, say so on the form.
Your written offer
Free collection, mainland England and Wales · Disconnection included · Written offer, no obligation · Reply within 48 hours
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